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Business Writing for Administrative and Clerical Staff

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If you are an administrative or clerical staff member, you will likely be doing some kind of writing every day. From emailed memos to formal letters to social media posts, you will need to communicate with others in your office and beyond. Conveying information as efficiently as possible is an important ability to have as an administrative staff member. This set of Purdue OWL resources will help you better understand basic business writing principles, including audience awareness, genre conventions, and general business writing tips such as concision and tone management, as well as sample e-mails.